In the event of any claim or complaint against Peru Alive, or against third-party providers to Peru Alive, or any of our personnel, you must let us know by any means and as soon as possible, with this information, we will immediately take the corresponding actions to correct or amend any possible irregularity or negative effect on our clients; If this is the case, we will also take corresponding sanctioning actions.

If the client has any observations, opinions, recommendations, comments, etc., on any aspect of our services, which can help us provide a better service, we are very happy to assist them and are grateful for this contribution.