PERU ALIVE bases all its actions and services on the ancestral philosophical principles of "AYNI" and in accordance with the fundamental principles of "Andean Spirituality". These principles guide our actions in general, and consequently, we act at all times under the principles of "GOOD FAITH", and the values of "EMPATHY" AND "TRUTH". Therefore, IF YOU ARE NOT SATISFIED WITH THE SERVICE PROVIDED BY "PERU ALIVE", WE WILL REFUND YOUR MONEY, when due to responsibility attributed to "Peru Alive", the service is not adequately fulfilled in the terms as contracted.